What to Look for in Modern DR Solutions

I’ve been in the tech arena since the early ‘90s. I’ve held positions in sales, product management and product marketing. And accordingly, I have also participated in my fair share of events… tradeshows large and small, partner and customer dinners, training sessions, webcasts, technical demos… you name it. And though technology has come a long way since I originally entered this space, one thing that hasn’t changed so much is the desire of organizations to improve/simplify disaster recovery (DR)… along with the steeper than steep uphill climb they face when trying to gain budget approval in support of their plan. Why is that? Perhaps there are other strategic initiatives are simply considered to be heavier hitters at the time. Or, it could be the fact that current DR solutions/plans are deemed, “ workable.” The scary thing is that so many DR plans go without regular testing. So, when called into play, the folks pushing the failover/failback buttons… and ultimately responsible for meeting prescribed SLAs, are subjected to seat squirming and cold sweats like a kid heading to the dentist to have a tooth extracted.
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The NYSE, United Airlines and WSJ


How you can recover from “technical glitches”

Author: Kemal Balioglu

Wild speculation and simultaneous head scratching were the order of the day when the trio of computer glitches recently befell the NYSE, United Airlines and the Wall Street Journal. All three organizations have arguably some of the best IT staff in the world, yet the simple fact remains neither computers nor humans are infallible. According to our own internal studies, almost 90 percent of downtime is caused by mundane technical issues rather than coordinated cyberattacks or natural disasters. In fact, some are saying that a network router failure is one of the causes for the NYSE outage. Today’s IT leaders sit in the rickety position of second guessing threats to their infrastructure and balancing expenditures to proactively or reactively neutralize those threats. While billions are spent on cranking out software upgrades, next rev hardware and computer infrastructure assets, any of these can inadvertently cause an organization’s IT services to grind to a halt. So one would hope somebody is also spending at least a portion of those R&D billions on mitigating risks and unexpected outcomes to avoid the ugliest word in the IT dictionary—downtime.

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Quorum Supports the ASAS

Company is donating to the ASAS for every registered attendee of select IT security events

SAN JOSE, Calif. — July 7, 2015 — Quorum, the leader in instant disaster recovery and business continuity, has teamed up with the Sonoran Desert Security User Group (SDSUG) to support the American Service Animal Society (ASAS), a nonprofit group dedicated to helping disabled veterans live more productive lives with trained service animals.

The SDSUG is a group of information technology professionals in the Phoenix metro area dedicated to the security of digital systems. During a recent quarterly meeting, more than 100 IT security, data and networking professionals were treated to a memorable presentation by an ASAS certified trainer, accompanied by two disabled veterans and their service dogs.

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Why Backup & Disaster Recovery is Important

Tech Edge-720x450

Reprinted with the permission of Brent Roye of Tech Edge Services All rights reserved. 2015

When it comes to your business nothing else matters but being able to provide your products or services to your clients. When I talk to business owners the one key factor that keeps coming up is what happens if your network crashes, your internet goes down or some malicious ransom-ware like Crypto-locker infects your system. Those items are more likely to happen than a natural disaster (flooding, tornado, hurricane, etc.) Most of these companies have backups of their data that’s stored either on their servers or old clunky LTO tapes on site.

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Disaster Recovery and Business Continuity

Reprinted with the permission of WestWorldWide, LLC, publisher of Computer Technology Review. All rights reserved. 2015

Is it Better to be Lucky or Prepared?

Four Simple Tips to Help Prepare for the Next “Oops” Moment

Recently I came across a sobering story about how one simple command line resulted in the deletion of the majority of production files for Pixar’s Toy Story 2 from a studio server. While the studio had been creating backups of production files daily, they did not realize, until they went to restore the lost files, that the backup solution had not been working. This, by any measure would qualify as a disaster. It also is known as, in today’s IT vernacular, an unplanned downtime event.

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Nonprofit’s CryptoWall Nightmare Could Have Been Mitigated


When CryptoWall locked down this organization, it took 18 hours to recover. With Quorum, it would have taken mere minutes.
Image source: creative commons licensed by flickr photo

It takes just one employee to click on the wrong link, and inadvertently download the CryptoWall Trojan. Once set free, the malware proceeds to encrypt, and hold hostage all of the company’s data. One nonprofit suffered thru this nightmare, finding itself at the mercy of CryptoWall, and unable to access 75 GB of data critical to their operations. Because their self-prescribed disaster recovery routine would require days before returning to, “business as usual,” the company found itself in a terrible dilemma – give into hefty ransom demands, or shut down operations until it could complete a lengthy system restore. The sad truth is that scenarios such as this are becoming more common. However, the good news is that there are ways of mitigating unplanned interruptions such as this. Had this organization taken advantage of available instant recovery technology, business operations could have resumed in mere minutes – and without caving in to ransom demands. Having said that, let’s take a closer look at how this organization’s CryptoWall intrusion played out; as well as how the situation would have been different had Quorum technology been at the heart of the organization’s disaster recovery (DR) plan.

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Why Deduplication Is Now the Standard for Saving Storage Space

Early deduplication fears never materialized, and now it’s the cornerstone of efficient DR technologies.
Image source: Flickr CC user moreno

It’s funny. When I look back at deduplication in the early stages, I can’t help but look at the torch-bearing crowd that was sure deduplication would be the demise of data. Only six or seven years back, when I was responsible for integrating the deduplication technology into Symantec’s market-leading backup products NetBackup and BackupExec, I had my share of discussions with concerned customers about the reliability of deduplicated data.

Instead, it has turned out to be the industry standard for saving storage space. At this point, it’s become clear that those early concerns are really non-issues. Deduplication makes sense in almost every application, which has made it a cornerstone of Quorum’s onQ services. Dedupe is one of the main technologies allowing us to offer our customers an affordable DR solution. Continue reading

The Disaster You Didn’t Plan for: Obscure Causes of Downtime

Some disasters, you just can’t plan for.
Image source: Flickr CC user Alan Cleaver

You can analyze your risks and make a disaster recovery plan, but some disasters are impossible to predict. We avert the potential threats from the Y2K bug only to be blindsided by a one-second change to the world atomic clock. We install uninterruptible power supplies only to have them interrupted by a drunken reveler. You might think you’re prepared for glitches and you probably think your backup power is infallible. But you’re wrong. The unpredictable nature of these downtime stories should have you thinking about your recovery plans and how quickly you can be running again after downtime. Continue reading

Improve Your DRP: Keep Risk Managers in the Loop

Did your risk managers give input when you created your DRP?
Image source: Flickr CC user innovate360

In every Disaster Recovery Plan (DRP), there is a Business Impact Analysis (BIA). Unfortunately, this task is usually left to IT alone. But the people most likely to recognize the full range of risks data loss can pose to your business are the same ones that grumble when tech support asks, “Did you try to restart your PC?” Your risk managers may not be PC-savvy, but they know a lot more about risk than your IT people do, so they need to be involved in your DRP. Continue reading

What to Do When the IT Budget Kills DR Planning

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If you don’t have the budget for testing, you need a cheaper way to test.
Image source: Flickr CC user kenteegardin

According to a DRBenchmark.org study, 73 percent of companies are not prepared with disaster recovery plans. One of the major reasons cited for the shortfall was a lack of funds in the IT budget. We say that’s no excuse. There are ways to mitigate the priciest parts of disaster recovery and implement most of the steps in a secure plan without spending even one dollar more on the budget. That leaves you the money for an affordable hybrid DR solution like onQ Plus that backs you up at your business, in the cloud, and in a remote location. Continue reading