Add users
By default, the onQ Appliance provides pre-defined user names (VARAdmin, Admin, onQRestore, Operator, and archiveuser.
However, you can add to this list if you have additional administrators that need access to the onQ Appliance; for auditing purposes, this approach is a best practice.
To add a user:
1. Log on to either the HA’s onQ Portal or the DR Appliance’s onQ Portal.
2. Go to APPLIANCE CONFIG tab > ADVANCED button > Users page.
You see the list of users at or below your login privilege level.
3. Click the plus button (+).
4. Specify username and password. User names are not case sensitive, but passwords are case sensitive.
5. Choose a user role:
User roles provide the privileges for a user. By default, onQ provides pre-defined user roles:
• Administrator - can add/modify PN configurations (i.e. change backup parameters), but cannot set up the onQ Appliance. In addtion, users with this role can upload packages.
• Monitor - cannot make changes (read-only).
• Operator - cannot make changes (read-only), but can start RNs.
• Restore - can set up a share. This role is used by onQ only; you cannot assign users this role.
• VARAdmin - can do anything, the only one that can modify/reconfigure the onQ Appliance (software, settings). VAR is short for Value-Added Reseller. If you use Hybrid Cloud, you cannot assign users this role. This user cannot be deleted.
6. Specify a timeout value, then SAVE.
onQ automatically logs off this user after this many seconds of inactivity. For security purposes, don’t set Admin or VARAdmin to 0, which means never automatically log off. Ideally, retain the default of 300 seconds.