Configure iDRAC
iDRAC (integrated Dell Remote Access Controller) is a "lights out" remote management capability included in most onQ Appliance models. The iDRAC allows Quorum Support to:
• determine the health of the onQ Appliance’s hardware.
• diagnose hardware problems.
• start a remote console to observe the onQ Appliance boot messages.
• change settings.
The iDRAC is an important tool for the support and maintenance of your onQ Appliance. Quorum strongly recommends that you connect and configure the iDRAC when you deploy your onQ Appliance(s).
Quorum and Quorum MSPs pre-configure the iDRAC’s default password. If you don’t know the default password, contact Quorum Support. Quorum Support can provide more efficient support if you retain the default password. However, Quorum recognizes that some customers (banks and health care organizations) might have policies that instruct you to change the default password to a unique password; in this case, Quorum Support or Quroum MSP can use a TeamViewer session as an alternative to using the default password or communicating your unique password.
To connect iDRAC:
The iDRAC network port is located on the rear, left side of your onQ Appliance. The port is a standard RJ45 Ethernet connection. The network port is identified by an icon that looks like a wrench or the word iDRAC. Use a standard Ethernet patch cable to connect the iDRAC port to an Ethernet switch.
| Note: The Quorum onQ T20 model does not have an iDRAC. All other onQ Appliances include the iDRAC as a standard feature. |
To configure iDRAC:
Configure your iDRAC network settings for your subnet. If you later make a change to your network, or move the onQ Appliance to another subnet, the iDRAC settings must change too for your onQ Appliance to be reachable.
1. Log on to the onQ Appliance’s onQ Portal. You must log on as varadmin user.
2. Click the APPLIANCE CONFIG tab > HYPERVISOR page.
3. Click the iDRAC button. The iDRAC dialog appears.
The onQ Portal displays an error if your onQ Appliance does not have iDRAC. If you know that the onQ Appliance has iDRAC, click the iDRAC button again: Sometimes a temporary networking glitch can cause iDRAC to become unavailable.
4. Click MODIFY, make your changes, then SAVE.