Troubleshooting : Snapshot Alerts : A0402
  
A0402
Message: ApplianceName has detected that an inconsistent object count has been stored in the repository. The HA onQ should have sent an alert for 'Object count inconsistency'. Please refer to that alert for information on resolving this issue.
Cause: The cause depends on a number of factors.
Solution: From the HA Appliance (always start with the HA, even when resolving DR error messages):
1. Force a full rescan. Go to Perform full rescan on PN.
2. Trigger an immediate backup. Go to Initiate immediate backups.
The database will resync. After the full snapshot is processed on the HA, the error on the HA will go away. After the same snapshot is transferred and fully processed/consumed by the DR, the error message on the DR will also go away. Because of the time needed to transfer and process the snapshot, there will be a delay between when the HA Appliance resolves the issue and when the DR Appliance resolves the same issue.