Message: The onQ HA Manager onQHostName cannot be contacted. If this is confirmed to be a site failure, you will need to start Disaster Recovery protection from ApplianceName.

Cause: Possible causes are:

The HA appliance is completely down (unavailable) – including protection. However, DR is up and running.

The ‘Linkmon’ service on DR Appliance cannot start or isn’t working properly.

The onQ (Remote) configuration on DR Appliance does not have correct hostname or IP address for HA Appliance.

Solution: If this is a site failure, go to (Workflow) Fail over HA to DR Appliance.