Troubleshooting : Self‑Test Alerts : A1002
  
A1002
Message: The automated self‑test of RNName running on ApplianceName failed. The failed snapshot level was time timeZone mm/dd/yy. No further notifications will be sent unless a self‑test of this RN is successful.
Cause: onQ defines a failure as any self‑test that doesn’t complete successfully within a 15‑minute period.
Solution: Perform the series of solutions outlined in Self‑Test and RN Boot Problems. If these solutions don’t work, contact Quorum Support.