onQ Is So Nice, Director Liked It Twice.
When customers praise a solution, it’s always a good feeling. When they like it so much they take it with them to their next company? That’s when you know you’ve done well.
That was the case for Bo Heinemeyer, Director of Technology at LCL Bulk Transport who’s led IT initiatives at several transportation companies. In addition to overseeing areas like software and data analytics, Heinemeyer needed a backup and data recovery solution that could protect his busy trucking company.
BDR solutions play a vital role in every business, but they can make or break a transportation company. Whether it’s the hundreds of drivers that need information on their next load or the dispatchers arranging shipments, uptime is critical. Which is why Heinemeyer wasn’t happy with some deficiencies in the company’s current solution, even though it was a leading industry name.
“There were always some holes we could never figure out how we were going to fill. We were forced to get creative and figure out how to protect one server while backing up another,” he said. “Backups that should have taken 10 minutes could take an hour or two.”
Restless for a better solution, Heinemeyer began having calls with other big DBR players. Yet it was during a visit to IT community Spiceworks that he found his answer. Review after review raved about Quorum’s solution onQ. So he decided to request a demo.
The impact was immediate and intense.
“The demo had a real wow factor for us,” he recalled. “Especially the cloud factor. One struggle we’d always had with our old solution involved the potential failure of our onsite devices. If that happened, how could we try to point a VPN to other sites?
It would have been a nightmare to get it back up and running.
The onQ demo showed us how we could fail over to a remote site. So Quorum is where we went.”
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