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Frequently Asked Questions (FAQs)

What is an Quorum® onQ™ appliance?

A Quorum® onQ™ appliance is a complete turnkey Disaster Recovery Solution. One appliance provides complete high availability, protecting multiple servers from any combination of storage or system failures. Adding a second, replicated appliance provides complete disaster recovery in the event of a site failure.

Why do I need a Disaster Recovery Solution?

Backup, even on-line backup, doesn’t provide rapid recovery in the event of a localized failure, let alone a site-wide disaster. Your systems are critical to the operations of your day-to-day business. If your applications are not available, your revenues and customer service are negatively impacted. Ninety percent of businesses that experience a 1 week outage go out of business within a year.

How is the onQ™ appliance different from backup solutions?

Simply stated, onQ™ clones your servers right onto our appliances and provides instant recovery of your business applications after any storage, system or site failure. And you can test it under real-world scenarios any time. Backup just can’t do that.

Function

How it works with Backup

How it works with onQ™

Recovery from system failure —Repair or replace hardware
—Restore files from backup (tape, disk or online) to replacement
—Elapsed time: 8 hours to 5 days
—Click a button, virtual recovery node is started and users are reconnected automatically
—Elapsed time: 5 minutes
Recovery from site failure —Set up DR facility
—Set up spare hardware at DR facility
—Restore files from backup (tape, disk or online) to replacements.
—Elapsed time: 1–7 days
—Click a button, virtual recovery nodes for all servers start on DR appliance and users are reconnected.
—Elapsed time: 5 minutes
DR Plan Testing —Obtain duplicate hardware for test.
—Restore files from backup (tape, disk or online) to test hardware
—Perform user test cases against test hardware.
—Tear down test setup.
—Time & Cost: 2–7 days and thousands of dollars
—Click a button, virtual recovery nodes for all servers start on a test network on the appliance.  User test cases can be performed against recovery nodes.
—Time & Cost: as little as 15 minutes depending on test cases, no incremental costs.

Don’t I just get what the onQ™ appliance provides if I virtualize my servers?

Implementing Disaster Recovery Solution with virtualization requires many different components from different vendors. This typically includes:

  • Shared high performance network storage such as a SAN
  • Buying high powered servers that support multi-host virtualization for the local and remote site
  • Selecting a virtualization platform
  • Buying virtualization licenses
  • Selecting and buying a replication/synchronization solution to keep the remote environment synchronized with the local one
  • Migrating all of your servers to the virtual environment
  • Integrating management software that monitors the virtual machines and manages which backup virtual machine is “active”
  • Deploying a solution like the one above usually costs hundreds of thousands of dollars and requires a multi-month project using expert consultants.
  • onQ essentially gives you everything above in a turnkey appliance with a single user interface.  You can have it running in hours instead of months…at a fraction of the cost.

What applications does onQ™ support?

Quorum® onQ™ is "application agnostic". Unlike other solutions, onQ does not use block-by-block disk imaging technology. It uses integrated operating system features to detect changed files and then using our powerful deduplication and sub-file-level incremental update technologies to transfer only changes to the appliance—even for files that are in use. It does this without any application-specific add-on modules.

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