View onQ software versions

As outlined in How does onQ work?, onQ is comprised of several components. onQ is aware of all the versions for each component that a given onQ Appliance is running, although onQ doesn’t disclose the version of the overall installation package that the onQ Appliance is running (for example, 3.6 HF2). Only Quorum Support can determine the package that the onQ Appliance is running.

However, it’s important to view the software status on each onQ Appliance to determine that both Appliances are running the same component versions. If they aren’t in sync, upgrade the outdated onQ Appliance. Quorum does not support onQ Appliances running different software versions.

To view software status:

1.	Log on to the onQ Appliance’s onQ Portal.

2.	Go to DASHBOARD tab > onQ STATUS page.

3.	Wait a few seconds as onQ performs a software inventory.

v3.6 HF2