Reboot Alerts If onQ identifies a problem, determines that a reboot will fix the problem, onQ initiates that reboot and restarts protection. If onQ has enough time prior to the reboot to log the cause for the reboot, it will do so, providing a detail explanation in the alert. Otherwise, a generic message appears in the alert. Example reboot alerts are listed in the following table: Error Code Severity & Subject Message Cause What do I do? A0010 CRITICAL – Rebooting onQ VM Protection is enabled but the manager process cannot be found... Variable. Nothing. onQ rebooted the onQ VM and restarted protection. However, If protection does not start correctly, contact Quorum Support. A0011 CRITICAL – Rebooting Archive Vault VM Protection is enabled but the manager process cannot be found... Variable. A0012 CRITICAL – Rebooting onQ VM Rebooting the onQ VM and restarting protection to clear 3761... Variable. A0013 CRITICAL – Rebooting Archive Vault VM Rebooting the onQ VM and restarting protection to clear 3761... Variable.
