Connection Alerts onQ sends connection alerts when the DR system loses its connection with the HA Appliance, then re-establishes the connection. Depending on the circumstances, you might need to exercise your Disaster Recovery procedures. Error Code Severity & Subject Message Cause What do I do? A0705 A0706 CRITICAL - Unable to contact <HAAppliance-Name> from <DRAppliance-Name> The onQ Manager <HAAppliance-Name> cannot be contacted. Possible causes are: • The HA appliance is completely down (unavailable) – including protection. However, DR is up and running. • The ‘Linkmon’ service on DR Appliance cannot start or isn’t working properly. • The onQ (Remote) configuration on DR Appliance does not have correct hostname or IP address for HA Appliance. If this is a site failure, go to Fail over HA Appliance to DR Appliance. A0707 A0708 CRITICAL - Link between <HAAppliance-Name> and <DRAppliance-Name> is re-established The link between onQ Managers <HAAppliance-Name> and <DRAppliance-Name> has been re-established. If RNs on <Appliance-Name> were being used in production mode, you will need to schedule your failback procedure before bringing up your PNs to minimize data loss. If this was a site failure, Fail back DR to HA Appliance.
