Helpful System Information To speed up technical support for your issue, please provide the following information when contacting Quorum Support. • Account information • onQ STATUS page - screen shot or copy/paste • List of your troubleshooting steps and results • PN’s hardware vendor/model, physical or virtual • PN’s operating system and host name • Description of special networking configuration and software installation • List any recent upgrades or software changes • BSOD screen shot, if applicable