Upgrade Support Upgrading directly to version 3.6 SP1 HF1 is supported for onQ Appliances and protected nodes running 3.6 SP1. When upgrading, take note of the following: • After an onQ upgrade, you must refresh your browser using CTRL-F5. If you don’t, portal changes will not be activated and some user actions will not work. • After an onQ upgrade, restart protection on the DR Appliance. • You must manually reboot the onQ Appliance after the onQ upgrade completes. • An onQ upgrade to 3.6 SP1 HF1 does not involve any major repository migration or restructuring. • Upgrade packages are deployed through onQ Central. onQ and AV will auto-download the necessary onQ packages when the daily cron job runs. This job runs between 10pm and 2am each day. This deployment occurs for all onQ Appliances for which onQ Central is set to allow download of the latest software packages.
