Helpful System Information
To speed up technical support for your issue, please provide the following information when contacting Quorum Support.
• Account information.
• PN’s operating system, host name, hardware vendor/model, physical or virtual: # systeminfo.
• onQ STATUS page—screen shot or copy/paste.
• Screen shot of special networking configuration and software installation: Control Panel > Programs & Features.
• BSOD screen shot, if applicable.
• List of any recent upgrades or software changes.
• If your PN is VMware‑hosted, specify whether it’s agent‑based or agent‑less.
• The
Health Report, if your onQ is not configured to send these reports to onQ Central.
• List of your troubleshooting steps and results.