Symptom | Possible Cause | Solution |
RN’s RN Status icon is red | You just added the PN and onQ is backing up the PN for the first time. | Wait for the backup to complete. See also Monitor backups. |
Protection is off. | Turn on protection. Go to Start node protection. | |
Creation policy is set to Build‑on‑Demand. | Change the build policy. Go to (On‑Site/Prime/Plus) Modify RN build policy. | |
Red exclamation point appears next to the protected node | The protected PN is down and the corresponding RN is running. | This is expected behavior. Fix your PN. Before you bring the PN online, stop the RN. |