(Workflow) Fail back an RN to a PN
This workflow assumes that your enrolled PN went down for some reason, and that you failed over the PN to an RN as outlined in
(Workflow) Fail over a PN to an RN. Now that you’ve fixed your original PN, use the failback procedure that pertains to your PN’s enrollment method to restore the original PN:
To fail back an agent‑based RN to a PN on the HA Appliance:
1. Log on to the onQ Appliance’s onQ Portal.
3. Schedule some downtime. Prevent any further changes to the RN.
4. Perform a backup of the RN in production mode.
5. Shut down the RN in production mode.
onQ resumes backups of this agent‑based PN.
To fail back an agent‑less RN to a PN on the HA Appliance:
1. Log on to the onQ Appliance’s onQ Portal.
4. Schedule some downtime.
5. Perform a backup of the RN in production mode.
6. Shut down the RN in production mode.
The
Backup Mode switches from
Recovery Node to
Agentless.
7. Boot the original PN using QUARK.
onQ resumes backups of this agent‑less PN. You can now uninstall the agent‑based software that you installed in
Step 2.
To fail back an agent‑less RN to a PN on the DR Appliance:
1. Launch the DR Appliance’s onQ Portal.
2. Shut down the RN in production mode on the DR Appliance.
3. Restart the original PN in production mode on the DR Appliance.
4. Re-enable backups of the PN:
a. Go to APPLIANCE CONFIG tab > Modify a Protected Node page.
b. Select the PN, then MODIFY.
c. Switch the PN’s
Backup Mode from
Recovery Node to
Agentless, then
SAVE the configuration.